What Heylo Offers

We do not sell software, dashboards, or a junior-staffed consulting team. We sell senior judgment on the small set of decisions that determine whether your customers renew, expand, and refer.

The Heylo Diagnostic:

A 30-day engagement where we interview your top accounts, the commercial team and key leadership that ends with a written report summarizing key friction points potentially reducing revenue today. We deliver the report to the CEO and executive leadership team.

The Heylo Retainer:

Following the diagnostic, a 6 or 12-month senior advisory retainer. The principal makes up to 40 hours per month of access available to the accountable leaders. We work alongside the team to install the sustainable customer experience model.

The Stay Project:

Discrete project work scoped from the diagnostic. May include a quarterly business review playbook, customer and service brand development, a Voice of Customer program, or a CX enablement curriculum for the company.